Thés de la Pagode Guarantees & Security, Delivery Times

Secure payment

Encryption is an essential tool for ensuring highly secure transactions. The thesdelapagode.com site uses the SSL encryption process to protect all personal data and information relating to payment methods.

 

Personal data protection

In accordance with the French Data Protection Act of 6 January 1978, you are entitled to access and amend your personal data at any time. Go to "My account" to view or amend your personal data.

 

Accepted payment method

You can pay for your purchases by credit card.

 

To pay by credit card
You can pay for your order using one of the following payment cards: VISA, MasterCard, other Credit cards.

If you have several cards, their numbers are not always clear. Name each one separately (e.g. personal, professional, etc.). This will make it easier to choose your payment option.

 
IMPORTANT:
The number of the card you use for payment will appear in full in the entry field but only the last 5 digits will be visible in your payment confirmation. The other digits are masked for security reasons. The number of your bank card will not be saved. 

 
IMPORTANT:
The processing of your order will not begin until these bank details have been validated by our bank, La Caisse d'Epargne.

 

Transport and delivery

All our orders are dispatched by La Poste (French postal service). Deliveries can take a few days longer depending on the destination and when you place your order. You should generally receive your order within 5 to 10 working days as from validation of your order by our department.


We apply a flat rate delivery charge per order and per delivery zone:

  • 4€ including tax for metropolitan France
  • 8,90€ including tax for European Union
  • 8,90€ excluding tax for Switzerland
  • 17€ excluding tax for Overseas Territories
  • 17€ excluding tax for abroad (outside the EU and Switzerland)

Service clients Customer Service: +33148045407
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